Associate System Admin

We are looking for an Associate System Administrator with 3–5 years of experience in IT infrastructure, system administration, networking, and endpoint security. The candidate will be responsible for maintaining Windows and Linux systems, administering on-premises Active Directory, managing user access, and troubleshooting infrastructure issues.

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Job requirements

We are looking for an Associate System Administrator with 3–5 years of experience in IT infrastructure, system administration, networking, and endpoint security. The candidate will support day-to-day IT operations, maintain system availability, troubleshoot infrastructure issues, and assist with security and compliance requirements.

The ideal candidate should have hands-on experience with Windows and Linux systems, Active Directory, firewall administration, networking, and endpoint security.

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Key Skills

1. System Administration

Install, configure, maintain, and troubleshoot Windows and Linux servers and systems.
Administer on-premises Active Directory, including user account management, password policies, Group Policy Objects (GPOs), and access permissions.
Support system patching, updates, backups, and routine maintenance.
Monitor system performance, availability, and resource utilization.
Assist with system hardening and endpoint configuration.

2. Network & Security Administration

Configure, monitor, and troubleshoot FortiGate firewalls and firewall rules.
Support managed switches, LAN/WAN connectivity, and basic network troubleshooting.
Administer Sophos Antivirus and endpoint security solutions.
Monitor network connectivity and resolve infrastructure-related issues.
Follow established security policies and access control procedures.

3. Monitoring & Incident Management

Monitor infrastructure health, system logs, and security alerts.
Work with monitoring tools such as Wazuh, Grafana, and Prometheus, where applicable.
Investigate system and network incidents and coordinate resolution.
Maintain incident records and escalate complex issues to senior engineers.

4. Cloud & Collaboration Services

Provide administration and support for Microsoft Office 365, including Exchange Online, Teams, and SharePoint.
Assist with Microsoft Azure administration, including user access, identity integration, and basic resource management.
Support cloud security configurations and access management.

5. Automation & Documentation

Use PowerShell or Bash scripts to automate routine administrative tasks.
Assist with Python-based automation, where applicable.
Maintain infrastructure documentation, SOPs, configuration records, and troubleshooting guides.

6. Security & Compliance

Support SOC 2 Type II and ISO 27001 compliance activities.
Assist with access reviews, evidence collection, security documentation, and audit preparation.
Follow established security policies and help maintain compliance with internal controls.

7. Vendor & IT Operations Support

Coordinate with vendors and service providers to resolve infrastructure issues.
Assist with license tracking, asset management, and infrastructure inventory.
Provide timely technical support and maintain service records.

Required Technical Skills

Windows Server administration and Linux system administration.
On-premises Active Directory and Group Policy Management.
FortiGate firewall configuration and troubleshooting.
Sophos Antivirus / Endpoint Security.
Networking fundamentals, including TCP/IP, DNS, DHCP, LAN/WAN, and managed switches.
Familiarity with Wazuh, SIEM/log monitoring, Grafana, or Prometheus.
Microsoft Office 365 administration.
Basic Microsoft Azure administration.
PowerShell or Bash scripting.
Basic understanding of SOC 2 Type II and ISO 27001 requirements.

Experience & Qualifications

3–5 years of experience in IT infrastructure, system administration, or IT operations.
Hands-on experience in firewall administration, networking, and Active Directory.
Exposure to cloud administration, monitoring tools, and security compliance is preferred.
Bachelor's degree or diploma in Computer Science, Information Technology, or a related discipline is preferred.

Preferred Skills

Basic Python scripting.
Experience supporting IT audits and security assessments.
Strong troubleshooting, analytical, documentation, and communication skills.
Ability to work independently and collaborate with the IT infrastructure team.

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Benefits

Cross-Skilling and Growth Opportunities.

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