Chennai
Full-time
5-8yrs
years
Business Analyst
We are hiring a Business Analyst (BA) .This role involves requirement gathering, documentation, backlog refinement, and coordination with the offshore engineering team. The BA will play a key role in ensuring smooth execution, clear documentation, and effective collaboration between product management and development teams.
Apply for PositionJob requirements
- Translate high level product requirements into Product Requirements Documents, user stories, and Jira tickets.
- Maintain and update documentation as features evolve.
- Collaborate with the offshore AI development team to clarify requirements and track progress.
- Document model behavior, edge cases, and feedback loops.
- Organize customer-facing documentation and release notes.
- Proactively identify issues, assess their impact, and escalate to the Product Manager when necessary.
- Ensure that delivered features align with documented requirements and acceptance criteria.
Key Skills
- 8 years’ experience as a Business Analyst , preferably in a SaaS environment from Telecom Background.
- Familiarity with AI-driven products and model evaluation.
- Ability to write clear PRDs, user stories, and acceptance criteria.
- Strong communication skills for working independently.
- Strong judgment in determining when to escalate issues or involve the Product Manager.
- Software Proficiency: Ability to quickly learn new software applications and functionalities.
- Microsoft Suite Proficiency: Proficient in Microsoft Outlook, Windows, Word, Excel, and PowerPoint.
- Experience with Data Analysis (sample size, false positives/false negatives, accuracy, anecdotal evidence, standard deviation etc.)
- Experience with Jira, Confluence, and Agile workflows.
Benefits
Cross-Scaling done easily
Opportunities open for next level certifications